7 Rules for Using the Media to Your Advantage

Q: I can see how the “big boys” can generate PR, but how does a business like mine attract the interest of newspapers, radio or TV?

A: Some of the most powerful marketing strategies involve third party endorsements – testimonials, word of mouth, strategic alliances etc. But probably the most compelling “third party endorsement” of all is PR. Getting your story into the media is an almost fool proof way to guarantee customer attention!

As an example, I recall the impact that positive media exposure had on the level of enquiry when I was consulting in the investment industry. For a consortium of investment products, I worked tirelessly with the media to let them know all the great things that were happening to their investors. Every now and then they’d run a story on them … and when they did, the phones would run hot with qualified and almost pre-sold prospects. The sales teams loved these days!
So how do you go about getting this sort of publicity … and what do you do with it once you’ve got it?

As with most marketing activities, PR is not an exact science. You need to test and measure to find the approach that will work best for you. Having said that, there are some fundamentals that you must address to give your PR campaign a chance of success. You’ll dramatically improve outcome by approaching PR as you would any marketing campaign and that is to have a strategic plan of attack. The following is a list (by no means comprehensive) of 7 things you must do to ensure the success of your PR campaign…

1. Find an Angle - Find an angle that will generate public interest in you, your product or your business. It could be that you have a “world-first” product; that you’re supporting the community; or perhaps that you’re just doing something so “quirky” that the media will be able to have some fun with it.

2. Target - Make sure you identify the right vehicle for your PR activities. When I say this, I’m not just talking about whether you choose Newspaper, Radio or TV. I’m suggesting that you identify specific publications or programs that are of interest to your target market, find out who the appropriate editor or journalist is and approach them directly. You can access media guides that have all this information.

3. Make it easy - Make it easy for the journalist to run your story. The less work they have to do, the more likely they will be to run your story. For instance, you may issue a media release written as if it was ready to appear in their publication. You should also have photo’s available for them. Remember journalists and editors are inundated with hundreds of releases every day and at any given time they can only follow-up a handful of these. “Stand out from the crowd and be media friendly”

4. Follow-up - Once you’ve made your initial approach, make sure you follow-up. Always call to make sure that they’ve received your media alert or release. It gives you an excuse to explain your angle in more detail, and also gets your story pulled out from the pile of other stories they are considering. It’s important to follow up however, for your own benefit, don’t hound them. Nobody likes a nag, journalists least of all.

5. Say Thanks - If you are lucky enough to get coverage, make sure you thank the journalist for the coverage. If you’ve built a good working relationship, quite often you’ll be able to plant the seed of a follow-up story!

6. Be Persistent – As the famous saying goes … “if at first you don’t succeed, try, try and try again”. Getting PR is all about timing. Keep trying and one day it will all fall into place. More importantly, if you consistently send information to the media about your industry or topic they will identify you as a source of expertise and may seek you out for stories in the future.

7. “As featured on …” - Once you’ve got the coverage, tell everyone about it. Cut it out, frame it and put it up on your reception wall; email a copy to your existing clients; tell your prospects about it; and mention it in your promotional material.

Aside from the great exposure you can get from PR, its real beauty is that done correctly, it doesn’t have to cost you a cent. And what’s more, as long as you follow a few simple guidelines just about ANY BUSINESS – big or small – can take advantage of the world’s best free advertising!

John Logar
Professional Speaker and Consultant